Privacy as a
Control Parameter.
In the landscape of supply chain risk analytics, data is the primary asset. At Pacific Insight Labs, we treat information security not as a static legal requirement, but as a high-fidelity operational protocol. This document outlines our methodology for the ingestion, governance, and safeguarding of logistics data.
Core Standards
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Data MinimizationOnly essential touchpoints are monitored to provide actionable risk insights.
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Sovereign ComplianceFull alignment with PDPA (Thailand) and international GDPR framework.
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Audit ReadinessTransparent logging for all internal data processing activities.
Taxonomy of Data Acquisition
When you engage with Pacific Insight Labs, we collect data points necessary to sustain our analytical modeling architecture. This isn't just generic lead generation; it's the foundation of a tailored supply chain intelligence ecosystem.
The collection process is categorized by interaction volume and sensitivity levels.
Direct Indicators
Name, corporate email, professional title, and organization. These allow us to verify business identity and secure account access.
Operational Data
Information related to supply chain routes, warehouse volumes, and carrier performance provided through our inquiry tools.
Behavioral Signals
IP addresses, browser configurations, and session telemetry used to optimize the analytics dashboard performance.
Interaction History
Records of support requests, risk consultation notes, and feedback provided via our Sukhumvit office or digital channels.
How We Process Your Intelligence
Purpose
Processing is conducted solely for the delivery of the Supply Chain Risk Analytics services requested. We do not engage in automated individual decision-making that produces legal effects.
Retention
Data is retained only as long as an active business relationship persists, or until the statutory requirements for financial and operational records are met in Thailand.
Recipients
Data access is strictly limited to authorized analysts at Pacific Insight Labs. We do not sell or trade user information with third-party marketing entities.
The Encryption Standard
Our laboratory infrastructure utilizes multi-layered defense-in-depth strategies. This includes end-to-end encryption for logistics data in transit and at rest within our regional cloud clusters. Our facility at Sukhumvit Road 220, Bangkok, maintains strict physical and digital separation between production environments and administrative networks.
Explore our Security MethodologyYour Authority Over Information
Access and Portability
You may request a copy of your personal datasets in a structured, machine-readable format for transition or audit purposes.
Rectification and Erasure
Correct inaccurate data or request total deletion where the data is no longer necessary for the engagement or legal compliance.
Objection and Restriction
Limit how we use your data, specifically for analytic modeling that falls outside your immediate supply chain scope.
Consent Withdrawal
Revoke processing permissions at any time without impacting the legality of processing performed prior to withdrawal.
Direct Liaison
If you have questions regarding our handling of logistics data or wish to exercise your legal rights under the PDPA, please contact our Data Protection Office in Bangkok.
HQ Address
Sukhumvit Road 220, Bangkok, Thailand
Privacy Inquiries
info@pacificinsightlabs.digital
Effective Date
"Transparency is the infrastructure of trust. We don't just protect data; we validate its journey from sensor to insight."
— Compliance Lead, PIL